1. INTRODUCTION

1.1 Important information and who we are
Welcome to Inncivio Inc's Privacy and Data Protection Policy (“Privacy Policy”). 

At Inncivio Inc. (“we”, “us”, or “our”) we are committed to protecting your privacy and Personal Data in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act ("CCPA") as applicable, and other relevant privacy and data protection regulations.
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This Privacy Policy explains how we collect, use, disclose, and protect your Personal Data. It also explains your rights with respect to your Personal Data.
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This Privacy Policy applies to:

• Customers
• Business contacts
• End-users of our client platforms
• Any other persons with whom we interact

1.2 Contact Information‍

Inncivio Inc., a Delaware Corporation, is the entity responsible for the collection and use of your Personal Data. If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us:

• By email: hello@inncivio.com
• By mail: Inncivio Inc., 169 Madison Ave STE 11847, New York, NY 10016, USA

1.3 Third-party processors
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‍We may engage third-party service providers to process Personal Data on our behalf ("Processors"). These parties are bound by contractual obligations to protect your information and only use it for the purposes for which we disclose it.

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2. LEGAL BASIS FOR DATA COLLECTION

2.1 Types of Personal Data We Collect

We collect the following types of information:

• Aggregated Data: Non-identifiable analytics and metrics.
• Identity Data: Name, date of birth, gender.
• Contact Data: Address, phone number, email address.
• Marketing and Communications Data: Preferences for receiving marketing.
• Billing and Financial Data: Credit card or banking details.
• Transactional Data: Records of purchases and services.
• Technical Data: IP address, browser type, device data.
• Customer Support Data: Inquiries and feedback.
• Usage Data: Platform and website usage statistics.

We do not collect any sensitive categories of data such as health data, biometric information, or data regarding racial or ethnic origin unless required by law or consented to separately.
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2.2  Legal Basis for Use

‍We may collect and process Personal Data under the following legal bases: 

• Legitimate business interests, provided they are not overridden by your privacy rights
• Consent (where applicable and provided by you)
• Performance of a contract
• Compliance with legal obligations

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3. HOW WE USE YOUR PERSONAL DATA

3.1 Data Usage

We use your data for:

• Account registration and management
• Providing products / services
• Customer support
• Billing and payment processing
• Communication (including marketing, where permitted)
• Improving our services and platform functionality
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5.  DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no system is completely secure. Transmission of data is at your own risk.
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6. DATA SHARING AND THIRD PARTIES 

We may share Personal Data:

• With service providers under binding agreements
• In connection with corporate transactions (e.g., mergers, acquisitions)
• To comply with legal obligations
• To enforce our terms or protect our rights

We do not sell your Personal Data.

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7. COOKIES AND TRACKING TECHNOLOGIES

‍We use cookies and similar technologies for functionality, performance, analytics, and marketing purposes. You can control cookie preferences through your browser settings.

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8. INTERNATIONAL TRANSFERS

If you access our services from outside the USA, you consent to your data being transferred to and processed in the USA. or other jurisdictions that may not offer the same level of data protection as your home country.

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9. DATA RETENTION

We retain your Personal Data for as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable law. We may retain data longer where necessary to resolve disputes or enforce agreements.

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