Installation Guide

Get started with inncivio in minutes with this step-by-step configuration and integration guide.

Step 1: Account Setup
We take care of everything for you.

Once you become an inncivio client, our dedicated onboarding team will:

1. Create Your Account – We'll set up your inncivio platform access and provide your login credentials to our console
2. Generate Your API Key – Our team will create and securely deliver your unique API key, ready for integration
3. Connect Your Knowledge Base – If you'd like AI-powered content from your existing documentation, we'll configure the integration with your preferred source
4. Configure Your Features – Based on your goals and requirements, we'll enable and customize the features that matter most to your business

You'll receive a fully configured account, tailored to your platform and ready to deploy.

Examples of code for adding to your website:
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Step 2: Include Widget Files

In the header

<link rel="stylesheet" href="https://cdn.inncivio.com/widget/v1/inncivio-widget.css">
<script src="https://cdn.inncivio.com/widget/v1/inncivio-widget.js"></script>

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Configure Your API Key

<script>
window.InncivioConfig = {
  apiKey: 'your-api-key',
  // additional options...
};
</script>

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Initialize the Widget

<script>
document.addEventListener('DOMContentLoaded', () => {
  window.InncivioWidget.init();
});
</script>

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Step 3: Test Your Integration

• Deploy the code to your staging environment
• Verify the widget loads correctly
• Test guidance elements appear as configured
• Confirm analytics are being captured in your dashboard

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Key Requirements

Before going live, ensure you have:

• ✅ Valid inncivio API key (provided by our team)
• ✅ HTTPS-enabled website
• ✅ Content Security Policy (CSP) modified to allow *.inncivio.com

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Need help? Our team is available throughout the process to assist with integration and answer any questions.

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